All Collections
Accounts and Billing
22 articles
How to apply a promotion codeThis article describes how to apply promo codes to new subscriptions.
Credit card payment issuesThis article covers how to resolve most payment issues you may run into.
How to modify your subscriptionThis article describes how to upgrade, downgrade, and cancel the Glide plan you're subscribed to.
How to update billing information and invoicesThis article describes where to find and update billing information and past invoices.
3D Secure credit card issuesThis article discusses issues related to using 3D Secure credit cards
How am I charged for Integration usage?Understand how using integrations accrues updates in Glide.
Troubleshooting Custom DomainsGet help with common issues configuring custom domains.
Glide's Refund Policy
Why does my renewal invoice have charges for usage (adds, edits, and deletes) and extra users?A customer wants to know why there are extra charges on their renewal invoice or it is higher than last month.
Deleting Teams and Apps
How to Embed Glide Apps as an iframe Within Another Website
When an Expert needs to change their email addressHow a Glide Expert updates their accounts when they need to change their email address
Prior invoicesWhere can I find my prior invoices
Maker Plan App Publishing Options
Change Billing Name for Future Periods Only
How Many Updates Does the Maker Plan Have?Updates for Maker plan
How to get a Sales Tax exemption for my Glide account?
When will my team's user count reset?This article describes how Glide tracks users during a billing period
Access to Legacy PlansLegacy subscription reinstatement
Scheduled Workflows on Legacy Plans
What is the Main Difference Between the Legacy Maker Plan and the New Maker Plan?The difference between Legacy and New Maker plan
Free plans and external data sourcesWhat happened to syncing data with external data sources on legacy free plans?