Skip to main content
All CollectionsActions & Integrations
Why are "Send Email" action emails not being delivered?
Why are "Send Email" action emails not being delivered?

There are multiple reasons why emails sent by Glide apps aren't delivered to users.

Updated over 8 months ago

Glide's built-in Send Email action uses a third-party service to deliver emails. If you're not receiving these emails, try the following:

  1. Check your Spam, Promotions, and Trash folders.

  2. Search your inbox for emails coming from 'notifications@appuser.io'.

  3. Change the subject of the email being sent from Glide. The subject of the email, combined with the service Glide uses to deliver emails, can sometimes cause mail servers to flag the email as potential phishing content, preventing it from reaching the recipient's inbox. For example, email servers have blocked emails with subject lines resembling banking-related notifications or activity.

Did this answer your question?