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External Data Sources Are Not Syncing

Updated over 3 weeks ago

If data from external sources is no longer syncing, one cause may be that your Glide Team has run out of Updates.

When a Team runs out of Updates, Glide temporarily stops executing Update-based actions. This can pause syncing with external data sources, even though the connection appears valid.

Examples of affected data sources include:

  • Google Sheets

  • Airtable

  • Microsoft Excel

This condition is not limited to data syncing and may also affect Glide AI, workflows, and third-party actions.

To understand why this happens, what else is affected, and how to restore functionality, see:

Once Update availability is restored, data syncing should resume normally.

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