Why Third-party Access Tokens Can Become Invalid

Glide relies on secure OAuth tokens to access third-party services like Google Sheets, Airtable, or Excel. These tokens can occasionally become invalid, causing sync failures or access issues. Here are the most common reasons why a token may stop working:

A user might manually revoke Glide’s access from their account settings, often without realizing the impact. This can happen while:

Once revoked, Glide can no longer sync data until access is reauthorized.

Many third-party platforms rotate or expire tokens as a security measure. If Glide isn’t able to refresh the token in time, this can result in:

If a connected service updates its required OAuth scopes (permissions), the original token may no longer be valid. For example, a service may:

These changes can silently break existing connections.

Token access is often tied to a specific user account or workspace. If that account undergoes a change, token access can be disrupted. This includes:

At the organizational level, security policies may invalidate tokens automatically. Common triggers include:

Sometimes, tokens become invalid for reasons that aren’t clearly documented or visible to the user. These may be due to:

Because Glide relies on external platforms to manage token validity, occasional unexplained failures can happen. In these cases, the best course of action is to reauthorize the connection and report the issue if it recurs.