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Google Map Integration Unable to Connect: Troubleshooting Guide
Google Map Integration Unable to Connect: Troubleshooting Guide

How to troubleshooting your Google Map connection issue

Updated over a week ago

Integrating Google Maps with your Glide app can significantly enhance its functionality, but sometimes you might encounter connection issues. If you’re experiencing trouble connecting Google Maps to your Glide project, don’t worry! Here’s a step-by-step guide to help you resolve these issues.

Common Reasons for Google Map Connection Issues

There are several reasons why Google Maps might fail to connect to your Glide app. The most common issues are related to your API key, team configuration, or API restrictions. To troubleshoot this, please follow the steps below.


Step 1: Verify Your Google Maps API Key

  1. Check if you have the correct API key:

    • Ensure that the API key you’re using is correctly set up. If you’re unsure, visit your Google Maps Developer Console.

    • Double-check that the key is active and associated with the correct project.

  2. Verify the correct team in Glide:

    • Ensure that you’re working within the correct team in your Glide account. Incorrect team settings can sometimes lead to integration issues.

  3. Check for service usage limits:

    • Ensure that you haven’t reached the quota limits for your Google Maps API services.


Step 2: Adjust API Restrictions

If the issue persists, try adjusting the restrictions on your API key:

  1. Remove application restrictions:

    • Go to your Google Maps API key settings.

    • Under Application restrictions, select “None” to ensure no restrictions are preventing access.

  2. Remove API restrictions:

    • Under API restrictions, set it to “Don’t restrict key” to allow access to all services that your app might require.


Step 3: Enable All Required APIs & Services

If the above steps still don’t resolve the issue, it may be that some necessary APIs are not enabled:

  1. Enable all relevant Google Map APIs: Go to your Google Cloud Console and enable APIs related to Google Maps such as:

    • Maps JavaScript API

    • Geocoding API

    • Places API

    • Directions API

    • Distance Matrix API


Additional Tips

  • Sometimes, browser caching can interfere with updates. Try clearing your browser cache or using an incognito window.

  • If you’re still having trouble, consider creating a new API key to refresh your integration.

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