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"Open link" action doesn't open the link
"Open link" action doesn't open the link

How to resolve issues related to the Open link action not working.

Updated over 6 months ago

Calling the Open link action allows users to open an external webpage. If users trigger the action and the webpage doesn't open, the first thing to check is if the current browser blocks pop-ups from opening.

Safari on iOS

  1. Open the Settings app on your device

  2. Scroll down and select Safari

  3. locate Block Pop-ups, and slide the button to the disabled position in order to allow pop-ups

Chrome on iOS

  1. Open the Chrome browser

  2. Click the 3-dot menu at the top right side of the browser

  3. Find and click Settings

  4. Find and click Content Settings

  5. Click Block Pop-ups

  6. Slide the button to the disabled position in order to allow pop-ups

Chrome on Android

  1. Open the Chrome browser

  2. Click the 3-dot menu at the top right side of the browser

  3. Find and click Settings

  4. Find and click Site Settings

  5. Click Pop-ups and redirects

  6. Slide the button to the disabled position in order to allow pop-ups

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