# Glide Help Center

> How can we help?

## Getting Started

- [How to change your plan on Glide](https://help.glideapps.com/en/articles/9159427-how-to-change-your-plan-on-glide.md)
- [Managing preview features](https://help.glideapps.com/en/articles/9171090-managing-preview-features.md): What are Preview Features and how to Enable them.
- [Publishing Glide apps to an app store](https://help.glideapps.com/en/articles/9247733-publishing-glide-apps-to-an-app-store.md): This article explains why Glide doesn't support publishing apps to Google Play and Apple's App Store.
- [Navigating SEO and Indexing: Understanding Glide's Approach](https://help.glideapps.com/en/articles/9267981-navigating-seo-and-indexing-understanding-glide-s-approach.md): Glide unable to be indexed by search engines
- [Best practices when asking for support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support.md): A Step-by-Step Guide to Submitting Support Tickets
- [How to have www.yourdomain.com after setting yourdomain.com \(GoDaddy\)](https://help.glideapps.com/en/articles/9376413-how-to-have-www-yourdomain-com-after-setting-yourdomain-com-godaddy.md)
- [Using Unique Identifiers in Glide](https://help.glideapps.com/en/articles/9382654-using-unique-identifiers-in-glide.md)
- [How to submit a Feature Request](https://help.glideapps.com/en/articles/9457530-how-to-submit-a-feature-request.md)
- [PIN Email not received](https://help.glideapps.com/en/articles/9260357-pin-email-not-received.md): Emails that are sent to confirm a uses email address include a PIN number that needs to be entered in order to log in.
- [GDPR, EU Compliance, and Glide Servers](https://help.glideapps.com/en/articles/9528015-gdpr-eu-compliance-and-glide-servers.md): Information about Glide's GDPR compliance and where servers are hosted
- [How do I change the email address of my Glide account?](https://help.glideapps.com/en/articles/9168110-how-do-i-change-the-email-address-of-my-glide-account.md): This article explains how to safely transfer your Glide account, apps, and billing to a new email address.
- [How to Remove the Glide Watermark from Your App](https://help.glideapps.com/en/articles/9953880-how-to-remove-the-glide-watermark-from-your-app.md)
- [Glide AI Returns "No Response"](https://help.glideapps.com/en/articles/9960466-glide-ai-returns-no-response.md): Why Glide AI actions and columns return "No Response" and what to do about it.
- [Is Glide Able to Push to App Store?](https://help.glideapps.com/en/articles/10021560-is-glide-able-to-push-to-app-store.md): Does Glide support pushing to an App Store
- [What is Performance Analysis?](https://help.glideapps.com/en/articles/10021681-what-is-performance-analysis.md): Performance analysis to troubleshoot slow columns.
- [How Much Can I Set the Price for a Template?](https://help.glideapps.com/en/articles/10030534-how-much-can-i-set-the-price-for-a-template.md): Price of template
- [Can't Find How to Push a Custom Domain? Here’s How to Set It Up!](https://help.glideapps.com/en/articles/10065307-can-t-find-how-to-push-a-custom-domain-here-s-how-to-set-it-up.md): How to set up custom domain
- [How to Change the Currency for Payments](https://help.glideapps.com/en/articles/10065309-how-to-change-the-currency-for-payments.md): Stripe payment currency
- [How to Test iFrame and Embed a Glide App](https://help.glideapps.com/en/articles/10075705-how-to-test-iframe-and-embed-a-glide-app.md): Testing iFrame and embedding your app
- [Designing Custom Email Layouts in Glide with HTML](https://help.glideapps.com/en/articles/10094709-designing-custom-email-layouts-in-glide-with-html.md): How to designed send email action body to have better layout
- [How to Ensure Accurate Map Coordinates in Glide’s Map Component](https://help.glideapps.com/en/articles/10094796-how-to-ensure-accurate-map-coordinates-in-glide-s-map-component.md): Having accurate coordinate in map component
- [Why Can't I Select a Lookup Column to Display Values?](https://help.glideapps.com/en/articles/10113700-why-can-t-i-select-a-lookup-column-to-display-values.md): How to displaying lookup column
- [Google Map Integration Unable to Connect: Troubleshooting Guide](https://help.glideapps.com/en/articles/10121413-google-map-integration-unable-to-connect-troubleshooting-guide.md): How to troubleshooting your Google Map connection issue
- [Is Glide SOC 2 Type 2 Compliant?](https://help.glideapps.com/en/articles/10131251-is-glide-soc-2-type-2-compliant.md): Glide SOC 2 Type 2
- [AI Custom Component Not Working: Unable to Write](https://help.glideapps.com/en/articles/10136447-ai-custom-component-not-working-unable-to-write.md): AI Component troubleshooting
- [Can I Use Shared Google Sheets \(Owned by Another Email\) in Glide?](https://help.glideapps.com/en/articles/10136458-can-i-use-shared-google-sheets-owned-by-another-email-in-glide.md): Google Sheets syncing recommendation
- [How to get help building an app with Glide](https://help.glideapps.com/en/articles/10138248-how-to-get-help-building-an-app-with-glide.md)
- [\[Workaround\] JavaScript for Multi-Choices in Glide](https://help.glideapps.com/en/articles/10165209-workaround-javascript-for-multi-choices-in-glide.md): How to use JavaScript column to have different values of choices
- [\[Workaround\] JavaScript for the NETWORKDAYS Excel Formula](https://help.glideapps.com/en/articles/10173166-workaround-javascript-for-the-networkdays-excel-formula.md): Sometimes using experimental column like Excel not working, so using Javascript as a workaround is a good practices.
- [Users don't get the PIN sign-in email](https://help.glideapps.com/en/articles/10228334-users-don-t-get-the-pin-sign-in-email.md): This article discusses what to do when your users can't find the PIN sign-in email
- [Alternatives to the PIN sign-in email](https://help.glideapps.com/en/articles/10257886-alternatives-to-the-pin-sign-in-email.md): There are five alternatives to using the default PIN email when signing into an app.
- [What Does "Rehost File" Mean in DocsAutomator?](https://help.glideapps.com/en/articles/10303302-what-does-rehost-file-mean-in-docsautomator.md)
- [Classic App Deprecation](https://help.glideapps.com/en/articles/10410050-classic-app-deprecation.md): Details on Glide's Classic app deprecation
- [Setting Custom Domain with Subdomain Not Successful](https://help.glideapps.com/en/articles/10420295-setting-custom-domain-with-subdomain-not-successful.md)
- [Glide University](https://help.glideapps.com/en/articles/10450391-glide-university.md): If you have any issues with certifications you can contact the Education team using this email: education@heyglide.com
- [Copying components from one screen to another?](https://help.glideapps.com/en/articles/10471544-copying-components-from-one-screen-to-another.md): How to copy/paste components between Screens and Apps
- [How can I hide a button so it is pressed once per user?](https://help.glideapps.com/en/articles/10478770-how-can-i-hide-a-button-so-it-is-pressed-once-per-user.md)
- [Difference Between Compose and Send Email in Glide](https://help.glideapps.com/en/articles/10489190-difference-between-compose-and-send-email-in-glide.md)
- [How to Use the JavaScript Column in Glide to Check If a Date Falls Within a Range](https://help.glideapps.com/en/articles/10492962-how-to-use-the-javascript-column-in-glide-to-check-if-a-date-falls-within-a-range.md)
- [Why Text to Date Experimental Column Not Working as Expected](https://help.glideapps.com/en/articles/10497779-why-text-to-date-experimental-column-not-working-as-expected.md)
- [Glide DUNS Number for Typeguard, Inc.](https://help.glideapps.com/en/articles/10544727-glide-duns-number-for-typeguard-inc.md)
- [How to Change Information in a Submitted Template](https://help.glideapps.com/en/articles/10575301-how-to-change-information-in-a-submitted-template.md)
- [Why are columns in my external data source automatically set as User-specific when added from Glide?](https://help.glideapps.com/en/articles/10625691-why-are-columns-in-my-external-data-source-automatically-set-as-user-specific-when-added-from-glide.md)
- [I Can't Use a Comma in the Choice Component](https://help.glideapps.com/en/articles/10638747-i-can-t-use-a-comma-in-the-choice-component.md)
- [Why Can't I Zoom in Glide Apps?](https://help.glideapps.com/en/articles/10647725-why-can-t-i-zoom-in-glide-apps.md): Understanding Glide Apps and Zooming Limitations
- [Inviting new members to your team](https://help.glideapps.com/en/articles/10658980-inviting-new-members-to-your-team.md): This article describes the process for inviting new members to your Glide team
- [Configuring Custom Domain with Nested Subdomains](https://help.glideapps.com/en/articles/10669530-configuring-custom-domain-with-nested-subdomains.md): Learn how to configure a custom domain that uses nested subdomains.
- [How Glide PIN Authentication Works](https://help.glideapps.com/en/articles/10672619-how-glide-pin-authentication-works.md)
- [My Screen Flickering Every Minute](https://help.glideapps.com/en/articles/10704930-my-screen-flickering-every-minute.md)
- [Why I Can't Select Multiple Files in Form Screen](https://help.glideapps.com/en/articles/10746936-why-i-can-t-select-multiple-files-in-form-screen.md)
- [ZenRows Give a 400 - Bad Request Error](https://help.glideapps.com/en/articles/10841679-zenrows-give-a-400-bad-request-error.md)
- [The Glide Glossary](https://help.glideapps.com/en/articles/11025531-the-glide-glossary.md): These are words you’ll commonly see when you use Glide
- [How to Navigate to Different Pages from a Collection List](https://help.glideapps.com/en/articles/11058530-how-to-navigate-to-different-pages-from-a-collection-list.md)
- [Understanding Width Ratio in Glide’s Data Grid Collection](https://help.glideapps.com/en/articles/11532141-understanding-width-ratio-in-glide-s-data-grid-collection.md)
- [Implementing Conditional Relations in Glide](https://help.glideapps.com/en/articles/11657828-implementing-conditional-relations-in-glide.md): Conditional relations allow you to relate records only when specific conditions are met, adding dynamic control to how your app behaves.
- [Helper Tables](https://help.glideapps.com/en/articles/11649463-helper-tables.md): Helper tables are special-purpose tables used in Glide apps.
- [What are Glide's support hours?](https://help.glideapps.com/en/articles/11870686-what-are-glide-s-support-hours.md): Learn when direct support is available and what resources to use outside business hours.
- [Error code: "From is not a Twilio phone number or Short Code country mismatch"](https://help.glideapps.com/en/articles/12258505-error-code-from-is-not-a-twilio-phone-number-or-short-code-country-mismatch.md)
- [Unable to Embed n8n in the Web Embed Component](https://help.glideapps.com/en/articles/12258592-unable-to-embed-n8n-in-the-web-embed-component.md)
- [Generate CSV return 403 error](https://help.glideapps.com/en/articles/12323792-generate-csv-return-403-error.md)
- [Best practices when developing Glide applications for clients](https://help.glideapps.com/en/articles/12785241-best-practices-when-developing-glide-applications-for-clients.md)
- [Troubleshooting Issues with Experimental Columns](https://help.glideapps.com/en/articles/13047035-troubleshooting-issues-with-experimental-columns.md): Your network may need to allow access to column.sh
- [What Happens When Your Team Runs Out of Updates](https://help.glideapps.com/en/articles/13417575-what-happens-when-your-team-runs-out-of-updates.md): This article explains what Updates are, what happens when the Update quota is exceeded, and how to restore normal functionality.
- [Understanding Network-related Performance Issues in Glide Apps](https://help.glideapps.com/en/articles/13613646-understanding-network-related-performance-issues-in-glide-apps.md)
- [How Glide Calculates Updates](https://help.glideapps.com/en/articles/13680378-how-glide-calculates-updates.md): This article explains how Updates are calculated in Glide, including how they work with external data sources like Google Sheets.
- [Team Member Invite Link Mechanisms](https://help.glideapps.com/en/articles/14655995-team-member-invite-link-mechanisms.md)

## Accounts and Billing

- [How to apply a promotion code](https://help.glideapps.com/en/articles/9178827-how-to-apply-a-promotion-code.md): This article describes how to apply promo codes to new subscriptions.
- [Credit card payment issues](https://help.glideapps.com/en/articles/9222867-credit-card-payment-issues.md): This article covers how to resolve most payment issues you may run into.
- [How to modify your subscription](https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription.md): This article describes how to upgrade, downgrade, and cancel the Glide plan you're subscribed to.
- [How to update billing information and invoices](https://help.glideapps.com/en/articles/9247690-how-to-update-billing-information-and-invoices.md): This article describes where to find and update billing information and past invoices.
- [3D Secure credit card issues](https://help.glideapps.com/en/articles/9248484-3d-secure-credit-card-issues.md): This article discusses issues related to using 3D Secure credit cards
- [How am I charged for Integration usage?](https://help.glideapps.com/en/articles/9421192-how-am-i-charged-for-integration-usage.md): Understand how using integrations accrues updates in Glide.
- [Troubleshooting Custom Domains](https://help.glideapps.com/en/articles/9421250-troubleshooting-custom-domains.md): Get help with common issues configuring custom domains.
- [Glide's Refund Policy](https://help.glideapps.com/en/articles/9421231-glide-s-refund-policy.md)
- [Why does my renewal invoice have charges for usage \(adds, edits, and deletes\) and extra users?](https://help.glideapps.com/en/articles/9440426-why-does-my-renewal-invoice-have-charges-for-usage-adds-edits-and-deletes-and-extra-users.md): A customer wants to know why there are extra charges on their renewal invoice or it is higher than last month.
- [Deleting Teams and Apps](https://help.glideapps.com/en/articles/9534594-deleting-teams-and-apps.md)
- [How to Embed Glide Apps as an iframe Within Another Website](https://help.glideapps.com/en/articles/9534599-how-to-embed-glide-apps-as-an-iframe-within-another-website.md)
- [How Glide Experts change their email address](https://help.glideapps.com/en/articles/9549348-how-glide-experts-change-their-email-address.md): How a Glide Expert updates their accounts when they need to change their email address
- [Prior invoices](https://help.glideapps.com/en/articles/9627845-prior-invoices.md): Where can I find my prior invoices
- [Maker Plan App Publishing Options](https://help.glideapps.com/en/articles/9953768-maker-plan-app-publishing-options.md)
- [Change Billing Name for Future Periods Only](https://help.glideapps.com/en/articles/9953810-change-billing-name-for-future-periods-only.md)
- [How Many Updates Does the Maker Plan Have?](https://help.glideapps.com/en/articles/9963425-how-many-updates-does-the-maker-plan-have.md): Updates for Maker plan
- [How do I get a sales tax exemption for my Glide account?](https://help.glideapps.com/en/articles/10027826-how-do-i-get-a-sales-tax-exemption-for-my-glide-account.md)
- [When will my team's user count reset?](https://help.glideapps.com/en/articles/10138644-when-will-my-team-s-user-count-reset.md): This article describes how Glide tracks users during a billing period
- [Access to Legacy Plans](https://help.glideapps.com/en/articles/10222479-access-to-legacy-plans.md): Legacy subscription reinstatement
- [Scheduled Workflows on Legacy Plans](https://help.glideapps.com/en/articles/10242272-scheduled-workflows-on-legacy-plans.md)
- [What is the Main Difference Between the Legacy Maker Plan and the New Maker Plan?](https://help.glideapps.com/en/articles/10258779-what-is-the-main-difference-between-the-legacy-maker-plan-and-the-new-maker-plan.md): The difference between Legacy and New Maker plan
- [Free plans and external data sources](https://help.glideapps.com/en/articles/10302527-free-plans-and-external-data-sources.md): What happened to syncing data with external data sources on legacy free plans?
- [How to Enable Unlimited Users in Legacy Plans](https://help.glideapps.com/en/articles/10433171-how-to-enable-unlimited-users-in-legacy-plans.md)
- [My account shows two email addresses](https://help.glideapps.com/en/articles/11272799-my-account-shows-two-email-addresses.md): What to do if you account shows two email addresses and you're having issues signing in.
- [I need Glide's EIN or the W-9 form](https://help.glideapps.com/en/articles/9820511-i-need-glide-s-ein-or-the-w-9-form.md)
- [I'm getting a 1082 error when trying to upgrade.](https://help.glideapps.com/en/articles/11399524-i-m-getting-a-1082-error-when-trying-to-upgrade.md): 1082 error
- [Accounts are only allowed three free teams.](https://help.glideapps.com/en/articles/12511293-accounts-are-only-allowed-three-free-teams.md)
- [Why a Different Phone Number Appears During Payment Verification \(and How to Fix It\)](https://help.glideapps.com/en/articles/12614125-why-a-different-phone-number-appears-during-payment-verification-and-how-to-fix-it.md)
- [What are the publishing limitations of the Glide Free plan, and why were they implemented?](https://help.glideapps.com/en/articles/13417470-what-are-the-publishing-limitations-of-the-glide-free-plan-and-why-were-they-implemented.md)
- [Taxes & Billing Changes](https://help.glideapps.com/en/articles/14093619-taxes-billing-changes.md): Overview of how regional taxes like VAT and GST/HST affect your billing.
- [Understanding Your Subscription Billing](https://help.glideapps.com/en/articles/14892800-understanding-your-subscription-billing.md)
- [GST/HST & Glide: What Canadian Customers Need to Know](https://help.glideapps.com/en/articles/15134594-gst-hst-glide-what-canadian-customers-need-to-know.md): Applicable to: Canadian customers purchasing Glide software subscriptions Issued by: Glide

## Data sources

- [SQL database performance issues](https://help.glideapps.com/en/articles/9175728-sql-database-performance-issues.md)
- [Having issues importing a CSV file?](https://help.glideapps.com/en/articles/9186562-having-issues-importing-a-csv-file.md): CSV Import attempts to auto-type the columns it's importing and sometimes it makes mistakes.
- [Adding Multiple Data Sources in Glide Apps](https://help.glideapps.com/en/articles/9268517-adding-multiple-data-sources-in-glide-apps.md): Add data sources from multiple platforms.
- [Glide Tables API: A Non-Developer Guide](https://help.glideapps.com/en/articles/9297111-glide-tables-api-a-non-developer-guide.md): Use Full API Capabilities for Business and Enterprise Plans
- [Troubleshooting Google Cloud SQL with Glide](https://help.glideapps.com/en/articles/9329794-troubleshooting-google-cloud-sql-with-glide.md): Address common questions with Google Cloud SQL and Glide.
- [Troubleshooting SQL Server with Glide](https://help.glideapps.com/en/articles/9324645-troubleshooting-sql-server-with-glide.md): Address common questions with SQL Server and Glide.
- [Troubleshooting MySQL with Glide](https://help.glideapps.com/en/articles/9329780-troubleshooting-mysql-with-glide.md): Address common questions with MySQL and Glide.
- [Troubleshooting PostgreSQL with Glide](https://help.glideapps.com/en/articles/9329837-troubleshooting-postgresql-with-glide.md): Address common questions with PostgreSQL and Glide
- [How to reconnect your Airtable base](https://help.glideapps.com/en/articles/9364189-how-to-reconnect-your-airtable-base.md): How to re-authenticate with your Airtable base
- [How to disconnect Glide from a Microsoft Office 365 account](https://help.glideapps.com/en/articles/9364227-how-to-disconnect-glide-from-a-microsoft-office-365-account.md): Steps for removing Glide's access to Microsoft Office365 accounts.
- [Why is Data Missing from My Data Export?](https://help.glideapps.com/en/articles/9404170-why-is-data-missing-from-my-data-export.md): Get to know how Glide Tables handle data exports.
- [Experimental Columns](https://help.glideapps.com/en/articles/9420503-experimental-columns.md)
- [How to reset an app's connection to a Google Sheet](https://help.glideapps.com/en/articles/9557919-how-to-reset-an-app-s-connection-to-a-google-sheet.md): This article explains how to reset an app's connection to a Google Sheet when syncing issues occur.
- [Removing Glide's Google Drive authentication](https://help.glideapps.com/en/articles/9953354-removing-glide-s-google-drive-authentication.md): Sometimes it is necessary to remove Glide's configuration in Google Drive and force a new authentication.
- [Does Glide support multiple roles?](https://help.glideapps.com/en/articles/9953555-does-glide-support-multiple-roles.md): How to implement multiple roles.
- [Why Is My App So Slow?](https://help.glideapps.com/en/articles/9967164-why-is-my-app-so-slow.md)
- [My SQL date and time data changes to a different hour when Query into Glide](https://help.glideapps.com/en/articles/9981109-my-sql-date-and-time-data-changes-to-a-different-hour-when-query-into-glide.md)
- [Why Do My Roles in My App Disappear?](https://help.glideapps.com/en/articles/9981838-why-do-my-roles-in-my-app-disappear.md)
- [My Data is Gone After Deleting Columns with Row Owners](https://help.glideapps.com/en/articles/10023558-my-data-is-gone-after-deleting-columns-with-row-owners.md)
- [Changes to API Limits at Airtable](https://help.glideapps.com/en/articles/10073001-changes-to-api-limits-at-airtable.md): API Limit Airtable
- [How to configure SSH tunneling for an SQL database connection](https://help.glideapps.com/en/articles/10237838-how-to-configure-ssh-tunneling-for-an-sql-database-connection.md): Glide supports SSH tunneling for SQL data sources if they are hosted on a private network.
- [Getting a 403 Error When Connecting Google Sheets](https://help.glideapps.com/en/articles/10247838-getting-a-403-error-when-connecting-google-sheets.md): Troubleshooting the 403 error issue with connecting Google Sheets to Glide
- [I Can't Connect Supabase to My Glide App](https://help.glideapps.com/en/articles/10366510-i-can-t-connect-supabase-to-my-glide-app.md)
- [Microsoft Excel is Syncing but the Data is Different](https://help.glideapps.com/en/articles/10426792-microsoft-excel-is-syncing-but-the-data-is-different.md)
- [How to Bulk Delete GBT Using Glide API](https://help.glideapps.com/en/articles/10537740-how-to-bulk-delete-gbt-using-glide-api.md)
- [How to disconnect from Airtable](https://help.glideapps.com/en/articles/10556712-how-to-disconnect-from-airtable.md): This article discusses ways to disconnect apps and tables from Airtable
- [Office 365 - Need admin approval](https://help.glideapps.com/en/articles/10644791-office-365-need-admin-approval.md): What to do when connecting to a Microsoft Excel spreadsheet requires admin approval
- [Why can't I delete a table?](https://help.glideapps.com/en/articles/10671534-why-can-t-i-delete-a-table.md): How to determine why a Glide Table can't be deleted
- [How to Change the Airtable Account that Glide Authenticates With](https://help.glideapps.com/en/articles/10723507-how-to-change-the-airtable-account-that-glide-authenticates-with.md): This article explains how to change the Airtable account in your Glide app.
- [Why My App with Google Sheet Data Source Is Not Updating](https://help.glideapps.com/en/articles/10739399-why-my-app-with-google-sheet-data-source-is-not-updating.md)
- [I can't use a computed column from my SQL source to sort a collection](https://help.glideapps.com/en/articles/9787025-i-can-t-use-a-computed-column-from-my-sql-source-to-sort-a-collection.md)
- [Glide and EU Server Requirements: What You Need to Know](https://help.glideapps.com/en/articles/11133232-glide-and-eu-server-requirements-what-you-need-to-know.md)
- [SharePoint Integration: Supported and Unsupported Site Types](https://help.glideapps.com/en/articles/11133294-sharepoint-integration-supported-and-unsupported-site-types.md): This article explains which types of SharePoint and OneDrive accounts are supported.
- [JavaScript Column Usage](https://help.glideapps.com/en/articles/11500349-javascript-column-usage.md): How to create a JavaScript column in the data editor
- [Why Third-party Access Tokens Can Become Invalid](https://help.glideapps.com/en/articles/11782195-why-third-party-access-tokens-can-become-invalid.md)
- [I can't transfer an app because of two workflow Big Tables](https://help.glideapps.com/en/articles/11786589-i-can-t-transfer-an-app-because-of-two-workflow-big-tables.md)
- [Using Connection Pooling with Your PostgreSQL Database](https://help.glideapps.com/en/articles/11870734-using-connection-pooling-with-your-postgresql-database.md): Learn how to improve the stability and performance of your Glide app by enabling connection pooling in Supabase.
- [Understanding Query Column Limits in Glide Apps](https://help.glideapps.com/en/articles/12063345-understanding-query-column-limits-in-glide-apps.md)
- [Re-importing CSV Data to My Glide Table](https://help.glideapps.com/en/articles/12450146-re-importing-csv-data-to-my-glide-table.md): This article explains how to reimport a CSV file with data from the same table.
- [Troubleshooting error message 1043, "Glide has encountered an irrecoverable database error and needs to be reloaded."](https://help.glideapps.com/en/articles/13120729-troubleshooting-error-message-1043-glide-has-encountered-an-irrecoverable-database-error-and-needs-to-be-reloaded.md): Why do I get the 1043 error message in the Builder and what to do about it
- [Big Tables vs. External SQL Sources](https://help.glideapps.com/en/articles/13134828-big-tables-vs-external-sql-sources.md): Big Tables offer the fastest and most reliable performance in Glide because all data is stored inside Glide’s infrastructure. External SQL sources introduce network latency, have feature limitation...
- [How can I transfer an app with an SQL data source](https://help.glideapps.com/en/articles/13160225-how-can-i-transfer-an-app-with-an-sql-data-source.md)
- [External Data Sources Are Not Syncing](https://help.glideapps.com/en/articles/13417639-external-data-sources-are-not-syncing.md)
- [How Glide Handles Date & Time Values When Importing CSV Files](https://help.glideapps.com/en/articles/14289867-how-glide-handles-date-time-values-when-importing-csv-files.md): This article explains how date/time strings are interpreted by the CSV import process
- [How Glide uses Airtable API Calls](https://help.glideapps.com/en/articles/14472603-how-glide-uses-airtable-api-calls.md): Understand how and when Glide syncs data with Airtable, and why your API usage may be higher than expected.
- [Small Tables vs. Glide Tables: What's the Difference?](https://help.glideapps.com/en/articles/14690070-small-tables-vs-glide-tables-what-s-the-difference.md)
- [Connecting Glide Apps to Excel: Best Practices for Long-Term Reliability](https://help.glideapps.com/en/articles/15006874-connecting-glide-apps-to-excel-best-practices-for-long-term-reliability.md)
- [Why does my Big Table show a different row count than what's actually in the grid?](https://help.glideapps.com/en/articles/15232653-why-does-my-big-table-show-a-different-row-count-than-what-s-actually-in-the-grid.md)
- [Resolving Syncing Issues with an Office 365 Excel Spreadsheet](https://help.glideapps.com/en/articles/15963762-resolving-syncing-issues-with-an-office-365-excel-spreadsheet.md)
- [Working with Computed Columns in Big Tables: What to Know](https://help.glideapps.com/en/articles/15962393-working-with-computed-columns-in-big-tables-what-to-know.md)

## Actions & Integrations

- [Why are "Send Email" action emails not being delivered?](https://help.glideapps.com/en/articles/9175861-why-are-send-email-action-emails-not-being-delivered.md): There are multiple reasons why emails sent by Glide apps aren't delivered to users.
- [Setting Up a Dedicated Microsoft User Account for Glide Integration](https://help.glideapps.com/en/articles/9403959-setting-up-a-dedicated-microsoft-user-account-for-glide-integration.md): Create an added layer of security with a dedicated account for your Glide connection.
- [Why Does the Call API Action in Glide Seem to Cache Data?](https://help.glideapps.com/en/articles/9623330-why-does-the-call-api-action-in-glide-seem-to-cache-data.md)
- [My Gmail Integration is Showing a 401 Error and Not Sending the Emails](https://help.glideapps.com/en/articles/9980185-my-gmail-integration-is-showing-a-401-error-and-not-sending-the-emails.md)
- [My Intercom Button Does Not Change Position on My Mobile App Version](https://help.glideapps.com/en/articles/9980457-my-intercom-button-does-not-change-position-on-my-mobile-app-version.md)
- [GMail Send Email issues](https://help.glideapps.com/en/articles/10160228-gmail-send-email-issues.md): How to resolve sudden GMail Send Email failure issues
- [The Intercom Messenger does not display in my app](https://help.glideapps.com/en/articles/10228178-the-intercom-messenger-does-not-display-in-my-app.md): This article covers all the settings needed to ensure the Intercom Messenger displays in your Glide app.
- [Push Notifications](https://help.glideapps.com/en/articles/9703516-push-notifications.md): This article explains why push notifications were removed from Glide and outlines available workaround options
- [My app requests access to location data](https://help.glideapps.com/en/articles/10670601-my-app-requests-access-to-location-data.md): This article explains why your app is asking for access to your location data
- [Why does my screen change when I change another one?](https://help.glideapps.com/en/articles/10670857-why-does-my-screen-change-when-i-change-another-one.md): This article explains how to create a different screen for the same data in a table.
- [Why Can't I Use the Send Email Action Even Though I Have a Paid Plan?](https://help.glideapps.com/en/articles/10671224-why-can-t-i-use-the-send-email-action-even-though-i-have-a-paid-plan.md): This article explains why you can't use the send email action in your plan.
- [Why is the Call API Not Returning Data Back to Glide?](https://help.glideapps.com/en/articles/10684625-why-is-the-call-api-not-returning-data-back-to-glide.md): This article explains why a Call API action would not return data back to Glide.
- [A Create email action is not opening my email client in the browser](https://help.glideapps.com/en/articles/9425632-a-create-email-action-is-not-opening-my-email-client-in-the-browser.md)
- [Radar Integration: "Track Once" Action Shows "Radar Not Found in the Builder" Error](https://help.glideapps.com/en/articles/11433717-radar-integration-track-once-action-shows-radar-not-found-in-the-builder-error.md)
- [Debugging app connection issues](https://help.glideapps.com/en/articles/11647540-debugging-app-connection-issues.md): How to fix issues when a Glide app won't load or shows as offline.
- [Workflows Are Not Running](https://help.glideapps.com/en/articles/13417615-workflows-are-not-running.md)
- [Third-Party Actions Are Not Executing](https://help.glideapps.com/en/articles/13417620-third-party-actions-are-not-executing.md)
- [Troubleshooting "Could Not Validate Access Token" When Connecting Google Services](https://help.glideapps.com/en/articles/15519627-troubleshooting-could-not-validate-access-token-when-connecting-google-services.md)

## Components

- [Location Component requests permission several times a day](https://help.glideapps.com/en/articles/9190195-location-component-requests-permission-several-times-a-day.md)
- ["Open link" action doesn't open the link](https://help.glideapps.com/en/articles/9237306-open-link-action-doesn-t-open-the-link.md): How to resolve issues related to the Open link action not working.
- [How to Get Notified When a New Calendar Item is Added](https://help.glideapps.com/en/articles/9329850-how-to-get-notified-when-a-new-calendar-item-is-added.md): Create a custom action to be notified when a new event is added to the calendar in your app.
- [Enabling Image Zoom for Glide Apps](https://help.glideapps.com/en/articles/9361106-enabling-image-zoom-for-glide-apps.md): Let your users zoom in on images on mobile.
- [Troubleshooting Web Embed Issues](https://help.glideapps.com/en/articles/9382762-troubleshooting-web-embed-issues.md)
- [Media Issues in Glide Apps](https://help.glideapps.com/en/articles/9382689-media-issues-in-glide-apps.md)
- [Configuring and Troubleshooting the Comment Component](https://help.glideapps.com/en/articles/9404210-configuring-and-troubleshooting-the-comment-component.md)
- [Display Limits in Collections](https://help.glideapps.com/en/articles/9506937-display-limits-in-collections.md)
- [Customizing Kanban Board Groupings in Glide](https://help.glideapps.com/en/articles/9540959-customizing-kanban-board-groupings-in-glide.md)
- [How can I allow users to sort data in an app?](https://help.glideapps.com/en/articles/10228398-how-can-i-allow-users-to-sort-data-in-an-app.md)
- [Understanding Sorting Issues on New Table and Data Grid Collections in Glide](https://help.glideapps.com/en/articles/10714468-understanding-sorting-issues-on-new-table-and-data-grid-collections-in-glide.md): This article explains sorting and grouping on table and data grid collection.
- [Screen Filtering vs. Collection Filtering in Glide](https://help.glideapps.com/en/articles/12400921-screen-filtering-vs-collection-filtering-in-glide.md): This article explains the difference between Screen Filtering and Collection Filtering, noting that screen filters don’t affect collections.
- [App too slow due to computation](https://help.glideapps.com/en/articles/13297171-app-too-slow-due-to-computation.md): This article explains how to temporarily disable computed columns so you can regain access to your data and fix an issue.
- [Why large file uploads may fail on slower or unstable connections](https://help.glideapps.com/en/articles/13581612-why-large-file-uploads-may-fail-on-slower-or-unstable-connections.md): An explanation of how files are uploaded by the File Picker component

## Internal support

- [Pricing Plans \(as of November 1, 2025\)](https://help.glideapps.com/en/articles/11780756-pricing-plans-as-of-november-1-2025.md)

## Workflows

- [Why can't I see the new trigger workflows?](https://help.glideapps.com/en/articles/10389728-why-can-t-i-see-the-new-trigger-workflows.md): Scheduled, Webhook, Slack, Manual, and Email Trigger workflows are new automation features
- [How to implement Find & Replace using a Scheduled Workflow](https://help.glideapps.com/en/articles/10670609-how-to-implement-find-replace-using-a-scheduled-workflow.md): This article explains how to find and replace an email address from a large dataset table in Glide.

## Other

- [What document types does the Document to Text AI support?](https://help.glideapps.com/en/articles/15278140-what-document-types-does-the-document-to-text-ai-support.md)